How Can We Help?

Find answers, get support, and learn how to make the most of TicketZap

🔍

Frequently Asked Questions

Quick Solutions

🔑

Can't Log In?

  • Check your email for typos
  • Try resetting your password
  • Clear browser cookies
Reset Password →
💸

Payment Not Received?

  • Check your PayPal email is correct
  • Look in PayPal pending transactions
  • Verify the sale completed
Check Settings →
📧

Email Not Verified?

  • Check spam/junk folder
  • Request new verification email
  • Add us to contacts
Resend Email →

Still Need Help?

Our support team typically responds within 24 hours

🕐 Current Response Times

Email: 12-24 hours
Live Chat: 2-5 minutes
Twitter: 1-3 hours