Frequently Asked Questions
General
TicketZap launched in May 2026 as a fan-to-fan ticket marketplace built for modern e-tickets. We connect buyers and sellers through a safer, lower-fee way to buy and sell tickets.
Sellers forward their ticket confirmation email, choose the seats, and set a price. Buyers explore proof-backed listings, pay securely, and secure tickets.
Concerts, sports, theatre, comedy, festivals, and more. If it is an e-ticket, TicketZap can support it.
We are built by fans, for fans. Expect proof-backed listings, low fees, and official ticket transfers only.
TicketZap is available in the United States. We're working on expanding to more countries.
If you can’t find what you need here, email support@ticketzap.com and we’ll help you out.
Help us make TicketZap better
We're building this for fans, and your thoughts steer where we go next. Spotted a bug, have an idea, or just want to say hi? Tell us.