Support

How can we help?

Find answers fast, discover how TicketZap works, or reach out to our support team any time—day or night.

Always-on support team Proof-backed listings Lowest fees for fans

Welcome to TicketZap

TicketZap is a fan-to-fan ticket marketplace made for modern e-tickets. We connect fans with the lowest platform fees in the industry so everyone keeps more of what they sell.

How It Works

Sellers forward their ticket confirmation email, choose the seats, and set a price. Buyers explore verified listings, pay securely, and receive tickets instantly.

Events We Cover

Concerts, sports, theatre, comedy, festivals—you name it. If it’s an e-ticket, TicketZap can support it.

Built for Fans

We’re founded by fans, for fans. Expect transparent pricing, fast payouts, and a support team that actually listens.

Nationwide Reach

TicketZap operates across the United States, continuously expanding into new cities and event types.

24/7 Support

Need help? Our support team is online around the clock to resolve issues before they impact your plans.

Still need a hand?

Our support team is online daily from 10:00 AM to 11:00 PM Eastern (EST). Reach out during those hours and we’ll respond within minutes.

Contact Support