What makes us different

Learn how TicketZap works

A smarter way to trade tickets. TicketZap is designed for real fans to save money and exchange safely.

Fans using TicketZap e-tickets at an event

TicketZap vs. Others

TicketZapFan-first
  • Zero seller fees
  • 2.9% booking fee ($2.90 minimum)
  • AI-verified tickets
  • Face-value transparency
  • Built-in buyer/seller chat
  • Community ratings & reviews
  • Request-to-buy model (Sellers choose who to sell to)
  • Share listings anywhere online
Other marketplaces
  • 10-15% seller fees
  • 10-40% buyer fees
  • No ticket verification system
  • Higher risk of potential scams
  • Prioritizes company profit

How fans secure tickets on TicketZap

Simple steps, transparent communication, and protection at every checkpoint.

Discover verified tickets

1. Discover verified tickets

Search by event or performer name. Every listing belongs to a real fan and is pre-screened with proof of purchase.

Request to buy

2. Request to buy

Write a friendly note and submit your request. Funds are processed once the seller accepts your request.

Receive secure e-tickets

3. Receive secure e-tickets

Once accepted, the seller transfers electronically via the original ticket provider. Enjoy your event, worry-free.

Trust architecture

Built-in safety for every buyer and seller

From verification to payouts, TicketZap combines automation and human review to keep exchanges safe.

Electronic tickets only

We accept mobile or electronic transfers exclusively. No PDFs or barcodes that can be double-sold or forged.

Proof-backed verification

Listings require original purchase confirmation. Our AI validates details before anything hits the marketplace.

Secure payout control

Funds are held securely and only released after successful ticket delivery and a satisfactory experience.

Community

Transparent ratings and reviews help fans choose who to transact with, keeping the marketplace self-governed.

Real-time monitoring

We continuously review new listings and event updates to keep inventory accurate and to spot suspicious behavior early.

Hands-on dispute support

If something falls through, we collaborate directly with Stripe to resolve it quickly using the full paper trail.

Frequently asked questions

Our AI uses the seller's original ticket confirmation email to verify ticket ownership, create accurate listings, and more.

Sellers pay 0% platform fees! You keep 100% of your asking price. We only charge buyers a small 2.9% booking fee (minimum $2.90) to sustain our platform.

You receive payment instantly when your tickets sell. Funds are transferred directly to your PayPal account within minutes of the sale.

Yes! All tickets are verified and come with a 100% buyer guarantee. If there's any issue with your tickets, we provide a fair replacement or a full refund.

Yes, you can cancel your listing at any time before it sells. Once sold, the transaction is final and cannot be cancelled.

We accept all major credit cards and debit cards. All payments are processed securely through Stripe's trusted payment system.

If an event is officially cancelled, we work with sellers to process refunds. In most cases, you'll receive a full refund for cancelled events.

Simply forward your ticket confirmation email to us, set your desired price, and we'll handle the rest. Your listing will be live within minutes.