What makes TicketZap different

Learn how TicketZap works

From fan reviews and verified listings to the lowest fees and a request-to-buy model, learn more below.

Fans using TicketZap e-tickets at an event

TicketZap vs. Others

TicketZapFan-first
  • Zero seller fees
  • 2% buyer booking fee ($2.00 minimum)
  • Every listing verified with purchase proof
  • Face value badges for fair-priced listings
  • Request-to-buy model: sellers choose the buyer
  • Fans cross-trade ratings & reviews
  • Share your listing anywhere on the internet
Other marketplaces
  • 10-15% seller fees
  • 10-40% buyer fees
  • No ticket verification system
  • Higher risk of potential scams
  • Prioritizes company profit

How fans secure tickets on TicketZap

Simple steps, transparent communication, and protection at every checkpoint.

Discover verified tickets

1. Discover verified tickets

Search by event or performer name. Every listing belongs to a real fan and is pre-screened with proof of purchase.

Request to buy

2. Request to buy

Write a friendly note and submit your request. Funds are processed once the seller accepts your request.

Receive secure e-tickets

3. Receive secure e-tickets

Once accepted, the seller transfers electronically via the original ticket provider. Enjoy your event, worry-free.

Trust architecture

Built-in safety for every buyer and seller

From verification to payouts, TicketZap combines automation and human review to keep exchanges safe.

Electronic tickets only

We accept mobile or electronic transfers exclusively. No PDFs or barcodes that can be double-sold or forged.

Proof-backed verification

Listings require original purchase confirmation. Our team validates details before anything hits the marketplace.

Secure payout control

Funds are held securely and only released after successful ticket delivery, so fans get real tickets and real sellers get paid.

Hands-on dispute support

If something falls through, we collaborate directly with Stripe to resolve it quickly using the full paper trail.

Community reputation

Transparent ratings and request notes help fans choose who to transact with, keeping the marketplace self-governed.

Real-time monitoring

We continuously review new listings and event updates to keep inventory accurate and to spot suspicious behavior early.

Frequently asked questions

We use a proprietary verification system that checks authenticity with event organizers and ticketing platforms. Every ticket is verified before being listed on our marketplace.

Sellers pay 0% platform fees! You keep 100% of your asking price. We only charge buyers a small 1% booking fee to sustain our platform.

You receive payment instantly when your tickets sell. Funds are transferred directly to your PayPal account within minutes of the sale.

Yes! All tickets are verified and come with a 100% authenticity guarantee. If there's any issue with your tickets, we provide a full refund.

Yes, you can cancel your listing at any time before it sells. Once sold, the transaction is final and cannot be cancelled.

We accept all major credit cards, debit cards, and PayPal. All payments are processed securely through PayPal's trusted payment system.

If an event is officially cancelled, we work with sellers to process refunds. In most cases, you'll receive a full refund for cancelled events.

Simply forward your ticket confirmation email to us, set your desired price, and we'll handle the rest. Your listing will be live within minutes.