About TicketZap

A marketplace that puts people before profit

TicketZap started with a simple belief: fans deserve better than absurd fees and anxiety-filled transfers. Today we strive to help people swap tickets the way it should have always been—safe, transparent, and fair.

Verified transfers onlyBuilt with day-one fans
TicketZap community celebrating at a show

93% of tickets verified in under two hours last month

Our mission

How we keep resale human

Three commitments guide every decision we make—and every feature we ship.

Fans First Pricing

Low transparent fees and clear payouts so buyers and sellers know exactly where every dollar goes.

Verified Every Time

We authenticate each ticket before it goes live so no one gets burned by false promises again.

Community Built

Fans trade ratings and reviews after every exchange so trust compounds over time and great community members stand out.

Our journey so far

TicketZap was born from frustration, but it's fueled by a community of fans who deserve better. Here's how we're building a fairer future for resale—together.

Open roadmap and community voting
2024

Idea and planning

We shaped how fan-to-fan swaps should work, designed the verification flow, and planned the ratings and reviews system.

2025

Building and testing

We built out the core marketplace and tested flows end-to-end to make sure safe e-ticket swaps feel simple for real fans.

Future

What comes next

We continue refining TicketZap in public, shipping improvements from real conversations with buyers and sellers like you.

Help us redesign resale for fans everywhere

Whether you're selling an extra pair or hunting down last-minute seats, TicketZap exists for you. Join our community and keep ticketing fair.